PAYMENTS; DELIVERY & RETURNS

 

What form of payment can i use to make my purchase?

1 - Credit Cards: VISA, MasterCard, American Express

2 - Debit Cards: Visa Electrón.

3 - PayPal. 

                                                                                                                 

Is it safe to buy at sandrapalomar.com?

Yes. You can buy with total peace of mind because we dedicate a great effort to having resources with which to guarantee the security of your purchases and your data. The data is transmitted in SSL encrypted form. When the bank confirms the authenticity, the charge will be made on the card. Otherwise the order will be canceled.

 

How long will it take for my order to arrive?

All orders are processed within a period of 24/48 hours after purchase.

Delivery times depend on the type of shipping selected.

Standard home deliveries between 2 and 4 business days, for the Balearic, Canary Islands between 8 and 10. business days

For Europe and the USA  10/15 business days.

How much do i have to pay as shipping costs?

The standard Spain (Peninsula) shipping costs are 3.95 EUR.

Express Spain (Peninsula) shipping costs are 5.95 EUR

Shipping costs Canary Islands Y Balearic Islands 7.95EUR.

Shipping costs Europe and the United States 14 EUR. Certified mail.

 

 

Can i return a product?

Yes, you can return items (except party bags and earrings) that have not been used, in perfect condition, with their corresponding ticket / invoice and original packaging. We will refund the amount of the item in the same way in which it was paid once you send it to us.

Is there a deadline to make a return?

The deadline for any return is 14 days from the date of delivery of the products.

Do i have to pay anything for my return?

Returns have a cost of processing shipping costs.

 

* Important: Shipping prices may vary depending on the country of destination. Occasionally, international shipments may carry additional fees and taxes, which in any case will be the responsibility of the buyer.